Terms of use

The rules for using CaloMatic, alongside Apple's standard app licence.

Updated

Your agreement with us

These terms apply to the CaloMatic app, website, account and related services, provided by CaloMatic ("we", "us"). You can reach us at [email protected]. By using CaloMatic you agree to these terms.

You must be 18 or over to use CaloMatic.

The app licence and Apple

Your licence to use the app is Apple's Standard End User License Agreement. These terms add to that licence for our services. If the two conflict on the scope of the licence or on Apple's rights, Apple's agreement applies.

We, not Apple, are responsible for CaloMatic and its support. App Store rules also apply to payments and refunds.

What CaloMatic is

CaloMatic helps you track food, estimate portions and follow a calorie target that adapts to your data. It is a general wellness tool. It is not a medical device, and it does not diagnose, treat or prevent any condition.

Please read the health notice, which is part of these terms. It sets out who CaloMatic is not suitable for.

Estimates and AI

Calories, nutrients, portions, expenditure, weight trends and targets are estimates. Photo scans, AI results and food databases can be wrong, incomplete or out of date, so check foods and portions before you log them.

AI analysis is optional and needs your permission. The privacy policy explains what is shared and with whom. Only send photos and text you have the right to share.

Your account and records

Give accurate information and keep your sign-in secure. You are responsible for what you enter. Backup and sync can be delayed or interrupted, so check important records after you change devices. You can export your data at any time, and export and deletion remain available if a subscription ends.

Subscriptions and purchases

Paid features are offered as auto-renewing App Store subscriptions. The purchase screen shows the product, billing period and price in your currency before you confirm with Apple.

CaloMatic is sold only as a subscription, monthly or yearly; there is no free tier or free trial. Meal scan uses LiDAR depth only on iPhone models with a LiDAR Scanner (currently Pro models); on other iPhones it measures from the photo alone.

Payment is charged to your Apple Account when you confirm, unless a free trial defers the first payment. A subscription renews automatically unless you cancel at least 24 hours before the current period ends, and your account is charged for renewal within the 24 hours before the period ends. Manage or cancel it in Apple subscription settings. Deleting the app or your account does not cancel a subscription.

A free trial applies only if the purchase screen offers one, and it will state how long it lasts and what you pay afterwards. If you buy a subscription during a trial, any unused part of the trial ends.

Use Restore purchases in the app if you change devices. Restoring a purchase restores access, not your diary. Apple handles refunds through Report a Problem. Nothing here removes any right to a refund or withdrawal that the law gives you.

Your content and ours

Your diary and other content stay yours. You allow us to process them only to provide the service, as the privacy policy describes.

CaloMatic's software, design and brand belong to us. Food data belongs to its sources, which are listed in the app under More → Data sources and are subject to their own licences.

Acceptable use

Ending your use and changes to the service

You can stop using CaloMatic and delete your account at any time. Deletion is permanent, and a subscription must be cancelled separately.

We may suspend access where it is reasonably needed to deal with a serious breach of these terms, fraud, a security threat or a legal duty. We may also change or withdraw features, including third-party AI services. If that significantly affects a paid service, we will give the notice and remedies the law and the App Store require.

Our responsibility to you

We work to keep CaloMatic reliable, but we cannot promise that it will always be available or free of errors. To the extent the law allows, we give no further guarantees, and we are not responsible for losses caused by wrong information you enter or by events outside our reasonable control.

Nothing in these terms limits liability that cannot legally be limited, such as for fraud, gross negligence, or death or personal injury caused by negligence, and nothing removes your mandatory consumer rights.

Disputes

Please contact [email protected] first so that we can try to put things right. These terms do not require arbitration or take away the protection of the consumer laws where you live, and you can bring a claim in the courts your local law allows.

Changes to these terms

The date at the top shows the current version. We will give you notice of significant changes where the law requires it. If part of these terms cannot be enforced, the rest continues to apply.