Support

Contact us

Email [email protected], or use More → Contact support in the app. We read every message.

If something is not working, tell us your app version, your iPhone and iOS version, and the steps that led to the problem. Please do not send passwords or card details.

Subscriptions and refunds

Manage or cancel a subscription in Apple subscription settings. Apple handles refunds, which you can request through Report a Problem. If you change devices, use Restore purchases in the app.

A food looks wrong

Food data comes from public databases and can contain mistakes. To report a bad entry, email us the food name, its barcode if it has one and what looks wrong.

Your data

Use More → Export data for a copy of your food log, weights, steps, profile and coaching setup as CSV files. To remove everything, follow the steps in Delete your account. The privacy policy explains how your data is handled.

Medical concerns

Support cannot give medical advice and is not monitored for emergencies. Read the health notice, and for urgent help call your local emergency number.